Privacy Policy – Fortnum Home Improvements
Effective Date: 26/06/26
Fortnum Home Improvements is committed to protecting and respecting your privacy.
This policy explains how we collect and use your personal data when you submit your details via our website, Facebook lead forms, or other enquiry methods.
- What information we collect
We may collect and process the following information:
- Your name
- Contact details (phone number and/or email address)
- Address or project location
- Details about your enquiry or project
- How we use your information
We use your data to:
- Respond to your enquiry
- Provide quotations or additional information
- Arrange site visits or consultations
- Deliver our services
We do not use your data for unsolicited marketing without your consent.
- Lawful basis for processing
We process your personal data under:
- Legitimate interest (to respond to enquiries and provide services)
- Consent (where you have agreed to be contacted)
- Sharing your information
We do not sell or share your data with third parties for marketing.
We may share your data with:
- Trusted subcontractors (only where required for your project)
- Professional advisors (e.g. accountants)
- Data storage and security
Your information is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for.
- Your rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction
- Request deletion
- Object to processing
To exercise these rights, please contact us using the details below.
- Contact details
Fortnum Home Improvements
Market Harborough, Leicestershire
Email: enquiries@fortnumhomeimprovements
Phone: 01858 461286
- Changes to this policy
We may update this policy from time to time. The latest version will always be available at this link.